Category Archive for : ‘Client Focus’

In-Office Insurance Appointments

Select FBinsure locations are now making in-person appointments for our clients’ important insurance needs. While we are very proud of the adaptations we have made in the last year, and the level of service we are seamlessly able to provide clients virtually, we are excited to see the friendly faces of our community back in our offices. For client and staff safety we are still maintaining cleaning and social distancing protocols. For that reason we request clients with appointments wait in their cars before being called into their

Insurance Is Essential

The lives and community we have built always need protection, which is why throughout the pandemic insurance has been considered an essential industry. Homes, cars and businesses still need coverage, and our communities still need our expertise. While our Agency has made the decision to keep our offices closed to the public our team has remained committed as ever  to exceptional service and meeting our client’s needs.

As we head into the autumn months, families are busy with the hustle & bustle of back to school, while as a

Once again this holiday season our Jeans Day program is sponsoring The Holiday Hope Project. Previously having sponsoring Christmas Wishes until they closed their doors, we searched for similar organizations that provided gifts, food, and supplies to under-privileged families that would have otherwise been in need during one of the most joyous times of the year.

In 2016 we found The Holiday Hope Project Child & Family Services, Inc. of New Bedford that allows us to “adopt a family” for the holidays.  Child & Family Services Inc. is a 501c3 organization

This week, members of our team attended HubWeek 2019 Fall Festival. HubWeek was founded in 2014 by the Boston Globe, Harvard University, Massachusetts General, and MIT on the “simple belief in the power of the people of Boston to build a better future.”

In their 5 years, HubWeek has played host to speakers ranging from Senator John Kerry, entrepreneur and social activist Scott Harrison, to New York Times columnist Maureen Dowd.

This year’s theme is “The Pursuit: of change, of inspiration, of connection, and of the unknown” through disrupting an industry. So

I had a doctor’s appointment last week-the operative word being “had.” When I showed up, the woman at the desk informed me that they had rescheduled my appointment. I asked for clarification (after all I had been flooded with reminder emails and calls making sure I would show up) she said they had rescheduled the appointment that day and left me a voicemail in the morning. It seemed not to matter that it was extremely short notice or that they hadn’t heard from me consenting to this. I asked if

With any new year or milestone, I am always energized by the psychological impact of starting fresh.  “What do I want to accomplish next?”  That’s a list that never seems to end.  “What would I like to repeat?”  There are some of these.  “What do I want to make sure I never do again?”  There are a few of these, too.  I also find it is a great time to reflect.  As each year passes I have more to reflect on, more to learn from, and the perspective that only